The guest orders
At the table, at a self-serve kiosk, or online for pickup or delivery. Every route reads the same live menu, so a sold-out item is sold out everywhere at once.
One system.Every counter.
Branch Commerce, Branch Eats and Branch Services run on one platform — from the front counter to the kitchen, the kiosk, and the phone in your customer's hand.
US-based install, training and support · 888-827-6769
Three businesses, one platform
Pick the counter you stand behind.
The products differ where the work differs — a grocery lane is not a dinner rush is not a salon chair. Underneath, they share one catalog, one set of reports and one place to log in.
Retail and grocery
Branch Commerce
Scan, weigh, price-check and ring out. Dual pricing puts cash and card side by side on the customer display, EBT is a first-class tender, and stock moves the moment the sale closes.
- Dual pricing
- EBT and scales
- Self-checkout
Restaurants and QSR
Branch Eats
Dine-in, takeout and delivery on one rail. Guests order at the table, at a kiosk or online, the kitchen display routes each item to the station that makes it, and Uber Eats, DoorDash and Grubhub orders arrive alongside walk-ins.
- Table service
- Kitchen display
- Delivery apps
Salons and appointments
Branch Services
A schedule board built around stylists and service durations. Clients book online and get reminded by text, commission is worked out per stylist per service, and retail sells through the same till.
- Online booking
- Per-service commission
- Retail alongside services
How it actually works
The work never leaves the system.
Most systems hand you a register and leave the rest to you. Follow one job of work through Vine Branch and the difference shows: it is never re-typed, and it never stops being the same job.
The kitchen gets it
Items route to the station that makes them, with modifiers and guest numbers attached. Nothing is re-keyed, so nothing is heard wrong across a noisy pass.
Staff close it out
Split by guest, by item or by amount. Automatic gratuity on large parties, tips settled at the terminal, and the check reprinted without leaving the table.
It lands in your reports
Sales, tax, item mix, payment type and ten different views of tips — ready to export to Excel, print, or arrive in your inbox on a schedule.
What you actually get
The details that decide it.
Every system claims to do everything. These are the specifics that tend to matter at 7pm on a Friday — each one tagged with the product it ships in, so you can see what applies to your counter.
Offline mode
Keep ringing sales when the line drops. The terminal runs on a local copy of your data and syncs back up the moment the connection returns.
- All products
Dual pricing
Cash and card totals side by side on the customer display, with the fee applied before tax in dual-pricing mode or after it in surcharge mode.
- Commerce
- Eats
EBT
EBT Food and EBT Cash as first-class tenders, with an on-terminal balance check and begin, purchase and end balances printed on the receipt.
- Commerce
Scales and scanners
CAS, Casio, Mettler-Toledo and Samsung scales, label-scale PLU sync, and driver-license scanning for age-restricted sales.
- Commerce
Self-serve kiosks
Guests order and pay at the kiosk from your live menu. Mark an item out of stock and it disappears from the kiosk and the online menu.
- Commerce
- Eats
Kitchen display
Items route to the station that makes them, with cooking steps, chef-name capture, a customer-facing order-status screen and spoken call-out.
- Eats
Table service
Floor-plan designer with rooms, table shapes and default servers. Merge or divide tables, assign items to a guest, and split by guest, item or amount.
- Eats
Delivery apps
Uber Eats, DoorDash, Grubhub and Menufy orders land on the same rail as walk-ins — and each marketplace can carry its own menu prices.
- Eats
Online ordering
Your own pickup, delivery, curbside and QR table ordering, with a live delivery quote and ETA from Uber Direct at checkout.
- Commerce
- Eats
Appointments
A schedule board in ten, fifteen or thirty-minute slots, per-service and per-stylist durations, online booking, and SMS or email reminders.
- Services
Inventory
Purchase orders, receiving, physical counts, matrix items with attributes, a label designer, and transfers between stores.
- All products
Reporting
Reports across seven categories — sales, orders, payments, inventory, employees, tips and customers — each exportable to Excel or PDF, or scheduled by email.
- All products
Web dashboard
Manage your menu, items, staff, pricing, and settings from any browser. Orders stay read-only, so nothing can be changed remotely while your team is mid-service.
- Eats
- Commerce and Services coming soon
Loyalty
Reward points with earning rules, store gift cards, store credit and house accounts — all settled at the counter.
- All products
Labor
Time clock with optional clock-in video, cashier in and out by denomination, payroll, commissions, and granular staff permissions.
- All products
Install and support
US-based installation, staff training and ongoing service. We set the hardware up on site, not by shipping you a box.
- All products
Menu scan
Photograph the menu. Skip the typing.
Getting a menu into a new system is the worst day of any install — hundreds of items, every size, every modifier, all keyed in by hand. Take a picture of it instead, check what comes back, and import it.
A licensed add-on. Ask us whether it is switched on for your plan.
Photograph it
Point a phone or a tablet at the printed menu. One picture per page.
It gets read
Categories, items, prices, size variations and modifier groups come back structured, not as a wall of text.
You approve it
Check the result, fix anything it misread, and choose what to keep — item by item or all at once.
It goes live
The menu imports into your live catalog, ready for the POS, the kiosk and online ordering.
Hardware
Built for the counter it sits on.
Terminals, handhelds, kiosks and customer displays — specified for your floor plan and installed on site, not shipped in a box for you to figure out.
Register
Counter-height touchscreen with cash drawer, printer and scanner.
Dual-pricing display
Customer-facing screen showing cash and card totals at the same time.
Portable POS
Rugged handheld for table service, the sales floor and the salon chair.
Self-serve kiosk
Free-standing ordering station for the lobby or the deli counter.
Wall mount
Fixed screen for the aisle, the pickup window or the back counter.
Price check
Scan-and-see station that keeps price questions off the register.
Who you are buying from
A system you can get someone on the phone about.
Vine Branch builds the software, supplies the hardware and does the install — so when something needs fixing there is no vendor to point at.
Installed on site
We set up the hardware, load your menu or catalog, and train the people who will use it.
Supported from New York
Service and support run out of Great Neck. You reach a person who knows the system you bought.
One platform, three trades
Retail, restaurant and salon run on the same core — so a group that owns all three logs in once.
Before you ask
Questions owners actually ask.
What happens if the internet goes down mid-shift?
You keep serving. Each terminal runs against a local copy of your menu, items, customers and settings, so it switches over on its own and keeps ringing sales, then syncs everything back up when the connection returns. Card payments still need the processor, so for those you fall back to manual entry until you are back online.
Can I run more than one location on it?
Yes. Each store keeps its own menu, staff and pricing, and Central Office gives you shared inventory, gift cards and reward points across the group. From the web dashboard you switch between stores, and each one reports in its own timezone.
Can I manage the business without being on site?
The Branch Eats web dashboard runs in any browser and installs on your phone like an app (dashboards for Branch Commerce and Branch Services are on the way). Menus, items, modifiers, recipe costs, inventory, staff, payroll, permissions, printing and table layouts are all editable from there, alongside a full report library you can export to Excel or PDF, or have emailed on a schedule. Orders are deliberately read-only — you can see every line, payment and audit entry, but nothing can be altered remotely while service is running.
Do you handle installation, or does it arrive in a box?
We install on site. That covers the hardware, the network, your menu or catalog, and training the staff on the terminal they will actually use. Support afterwards is US-based, out of Great Neck, New York.
Can my customers order or book online?
Yes, through the same system. Branch Eats takes pickup, delivery, curbside and QR table orders through your own ordering app, with a live delivery quote from Uber Direct — and Uber Eats, DoorDash, Grubhub and Menufy orders arrive on the same rail as walk-ins. Branch Commerce runs an online store on the counter catalog, and Branch Services takes appointments against your real availability.
Does it do anything with AI?
One thing, and it is the useful one: photograph a paper menu and it comes back as categories, items, price variations and modifier groups for you to review and import, instead of being typed in by hand. There is also an assistant that answers questions about your sales data. Both are licensed add-ons rather than standard features — ask us whether they are switched on for your plan.
What does it cost?
It depends on the hardware you need and how many locations you run — a single handheld and a six-lane grocery store are not the same quote. Tell us what you are running and we will price it.
Get a demo
Tell us what you run.
One store or ten, a deli counter or a full dining room — describe the floor and we will show you the setup that fits it, and price it properly.